Frequently Asked Questions

We are a professional Evening Dresses Manufacturer with 10 years experience. Ⅰ Factory direct selling Ⅱ High quality control Ⅲ Prompt delivery and offer reasonable price.

If you want to custom dress , you can contact us via we chat or what’s app ; If you want to place a factory order, you can send us an inquiry or contact us directly so that we can talk more details.

We need time for production, normally it will take us about 30 days and 10 days for shipping, if the wear date is sooner, please advise in advance. I will appreciate it.

We sell products and believe to be of high quality and reliability. Before shipping each dress will be under strictly check to ensure the high quality at your end.

It is ok for us to make the changes for you, as I said, we have our own factory. Refer to the extra charge, it depends on the comments you need. Just contact customer service and we will give some kinds for your selection.

Yes. After shipping I will send you tracking number so that you can track the parcel any time.

Yes. If you need to buy lots of items at the same time, please contact me by email or leave message, I will offer you the best price.

The price is based on your purchase quantity, the more you buy, the cheaper price you will get. The price showed is only approx price, all final price are subjected to our final confirmation.

You can send us an inquiry by e-mail or click on customer service online chat.

Yes. If you want us to do the prom dress designed by yourself, please send the clear pictures to us combine with comments (size, color, etc)

T/T, West Union, PayPal etc.

We accept to make 5 pieces/color/style .

30% deposit after confirm everything, 70% balance before shipment via T/T.

The price depends on the style workmanship and the fabric quality. If you have target price, please tell me in advance. We will base your requests and offer you at least 3 kinds of options to select which one do you prefer.

We will charge the sample and express but once you place an order for it, we will subtract it from the total amount.

We will increase 10%-15% when you order greater than or equal to size 16#

If you wish you can choose any color you like but it must on color card.

FOB and EXW are acceptable for us.

In general , EMS takes 10-15 days , DHL takes 4 days , Fedex takes 5-7 days , UPS and TNT takes 5 days.

Ⅰ.If you want to know more information, please email to us, we will come back to you within 24 hours. Ⅱ. Customized all kinds of prom and evening dresses. Ⅲ. All dresses are 90%-95% similar to image. Ⅳ. Factory price, high quality. Ⅵ. With the objective of the staff and stringent quality checks to ensure that all products meet the customer's request. Ⅶ. Feedback : customer satisfaction is our life. Once you get our goods. If satisfied, please give us a good evaluation, If have any questions about our goods, please contact us before leaving negative feedback. We will solve the problem for you. If you have any questions , please contact me without hesitation. Ⅷ .Full Refund if you don't receive your dress: You will get a full refund if your order does not arrive within the delivery day promised by us. Full or Partial Refund, if the dress is not as described : If your dress is significantly different from our product description, you can  A: Return it and get a full refund, or B: Get a partial refund and keep the dress.